IT AND OUTSOURCING

The Outsourcing Process

When the decision to outsource has been made, @-yet supports the client until transfer to the outsourcer and during the whole process:

• Documents for a tendering process
  
  
• Pre-selection of possible outsourcing partners
  
  
• Accompaniment of tendering procedure
  • Evaluation of bids
  • Mapping bids onto requirements
  • Decision-making
    
    
• Accompaniment in the migration phase
  
  • Formulation of time and project plans
    
    
• Accompaniment during outsourcing
  
  • Measurement and evaluation of agreed SLAs
  • Accompaniment of possible new tasks for the outsourcer
  • Benchmarking
  • etc.