|
IT AND OUTSOURCING

Core Statements
50% of outsourcing clients are dissatisfied
30% of outsourcing projects fail altogether
- Problems cannot be outsourced - neither could be the responsibility
- If you are dissatisfied with your IT and do not change IT structure at that point, you will be very likely dissatisfied with outsourcing
- Cost reduction alone as an objective does not justify outsourcing and is not a sufficient reason for outourcing
- The more dynamic a business model is, the more complex outsourcing becomes - the more static the model is, the more promising outsourcing becomes
- Outsourcing should only be an option if it makes sense thematically and brings clear economic benefits
The main goal of @-yet as a non-outsourceris to avoid dissatisfaction and failure.
|